Reprogramming Today’s Transmission Control Modules
Alignment Specs – Gen VI Mustang
Reprogramming Today’s Transmission Control Modules
Alignment Specs – Gen VI Mustang
Service Advisors: Customer Satisfaction Starts With Communication
This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.
Your first encounter with a customer is a lasting one – are your service advisors’ communication skills up to the task? We’ll outline the top tips to ensure that every conversation on the phone, in person and via text helps set the appointment, confirm the service request, complete the payment, and confirm any follow-up service requirements.
Speakers Doug Kaufman, Editor, ShopOwner
Brake & Front End serves repair shops conducting a high volume of undercar repairs by providing application-specific technical information and solutions to address emerging trends in the undercar repair segment. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Brake & Front End and the Brake & Front End eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
Brake & Front End serves repair shops conducting a high volume of undercar repairs by providing application-specific technical information and solutions to address emerging trends in the undercar repair segment. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Brake & Front End and the Brake & Front End eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
ByBrake and Front End Staff on Jun 13, 2022
ByBrake and Front End Staff on Jun 16, 2022
ByBrake and Front End Staff on Jun 13, 2022
ByBrake and Front End Staff on Jun 13, 2022
The solution to this problem can be lengthy and complicated. This video is sponsored by LubeGard.
Don’t settle for “almost” - it matters where the engine is manufactured or remanufactured. Sponsored by ACDelco.
GM transmissions and transfer cases are unique to each individual vehicle. This video is sponsored by ACDelco.
Don’t settle for “almost” - it matters where the engine is manufactured or remanufactured. Sponsored by ACDelco.
Click here to view past issues.
To increase customer convenience, Hunter Engineering customers may now order genuine Hunter consumable parts quickly and easily on the Hunter company website, hunter.com.
Complementing the nationwide network of local Hunter representatives, the new Shop Hunter Marketplace offers more than 150 commonly ordered wear items for U.S. customers. Examples include tire changer polymer mount heads, tire paste and brushes, hooks for aligner targets, brake lathe inserts and many other typical consumable parts easily installed by the customer.
Genuine Hunter consumable parts deliver proven functionality and durability, unlike some aftermarket “internet-only” vendors. Hunter’s online marketplace enables customers to buy on their own schedule, day or night. Multiple delivery options are available, including next-day air.
Making sure customers can easily find the genuine Hunter replacement parts they need is the centerpiece of the Shop Hunter Marketplace experience.
Progressive filtering leading to the specific item, product descriptions and large photos illustrating the location of the part on the equipment help confirm they’ve made the correct selection. Installation tips and relevant information provided by Hunter service representatives are also included.
To maximize Shop Hunter convenience, instant access to the customer’s local service rep is just a click or call away, to ask questions or possibly arrange same-day delivery.
Shop Hunter represents an expansion of Hunter equipment users’ ordering capabilities. Customers taking advantage of the HunterNet2 online portal already enjoy the option of ordering online, with the added benefit of having replacement part compatibility mapped directly to equipment in their shop.
“People buy Hunter equipment because of its productivity and profitability,” said Pete Liebetreu, marketing vice president of Hunter. “In addition to their local reps, customers are now able to purchase genuine Hunter replacement parts online if they prefer. The Shop Hunter Marketplace is another way we respect our customer uptime and convenience needs.”
For more information, click here.
News: Details of ASE Instructor Training Conference Announced
News: AAPEX 2022 Introduces Programs to Attract, Retain Talent
News: Perfect Stop Heats Up Summer with Powersports Promotion
News: Fuel Your Summer Fun with Federated